At Tyonit, we deeply value customer feedback and are committed to continuously improving our products.

We recently discovered that, in some rare cases, certain units of the Harmony Tray Pro may have a slight wobble when placed on a flat surface. This is due to minor inconsistencies in the plastic body, which was an oversight on our part, and we sincerely apologize for any inconvenience.

✅ Temporary Solution

While we are working on an improved version, you can temporarily resolve this issue by:

📌 Removing the middle silicone foot on the back of the tray.

This adjustment helps balance the contact points and improves stability.

🔧 Long-Term Improvement & Further Support

We recognize that this is not an ideal solution. That’s why we are already making improvements in our next production batch to ensure this issue does not occur in future units.

If you have experienced this issue and are using the temporary solution, please submit the form below so we can provide further support.

We truly appreciate your support and understanding. Your feedback helps us improve, and we are here to ensure you have the best experience with Tyonit.